Self-esteem, performance and job satisfaction of people with disabilities, or rather people with different abilities, are significantly affected by the attitude and behavior of their colleagues and peers. Negative attitudes in the workplace or community are usually the biggest barrier to acceptance and career advancement (even in environments that are strongly committed to supporting people with disabilities). be with us. In this article, we will tell you how to deal with a colleague, classmate or friend who has different abilities.
According to the field welfare research in 1995, which is consistent with the statistics of the World Health Organization, the statistics of the country’s disabled Between 1.5 and 2 percent Has been announced. Also, in a report published by Bahman 97, IRNA quoted the Deputy Minister of Welfare as saying: “By global definition, we have 10 million disabled people in the country.”
It seems that there are no accurate statistics on the number of disabled people working or studying in Iran. But no doubt many of us have encountered people with different abilities at school, university or workplace.
Hiring people with different abilities has benefits that are not generally recognized. For example Forbes Research It has been shown that companies earning more than $ 10 million annually emphasize that diversification in the workforce fosters creativity. Collaboration of different people with each other leads to success and progress.
Here are some tips to help make your community and work environment more receptive and inclusive. Tips that teach us how to communicate properly and effectively with people with different abilities.
1. Ask them first, then act on what they want
Do not go by the assumption that they need help! First, ask if you can help them make the job more effective or easier. People with different abilities are better aware than anyone of their needs and how to meet them. If you are asked for help, ask what exactly you need to do to help.
2. Speak clearly and listen well
Speak clearly in dealing with a person with a developmental disability (permanent disability that includes mental, physical, or both) or cognitive problems. Use simple words and clear and unambiguous concepts. Pay attention to the speed of speaking, the complexity of the speech and the words you use. Know that they have the ability to make decisions, unless they tell you otherwise. Give people with speech disorders a chance to finish their career. Do not interrupt and do not speak for them.
3. Talk to others directly and face to face
When talking, make eye contact and speak directly to them, even if the caregiver or nurse is with them. When you talk to a deaf person who has an interpreter and he or she looks at the interpreter, you focus on your debt with the deaf person. If you are talking for a long time to someone sitting in a wheelchair, sit down so that he does not have to stretch his neck to look at you! Do not lean towards the person and sit down.
4. Observe the appropriate distance
Some people use assistive devices such as a wheelchair, walker or cane. Keep an appropriate distance from the person by considering these tools and paying attention to their privacy. Never move your chair before asking permission. Do not touch, lean on, or shake the tools of these people without their permission. This is especially important to keep people safe.
5. Be soft and flexible with their family members
Many people with different abilities need the support and care of their family members. In many cases, people are forced to leave their jobs to meet the needs of their disabled spouse or child. Be flexible with these people and, if possible, allow them to continue working in the new situation. This reduces the negative impact on the family and the workforce.
6. Consider accessibility when setting up an appointment
Agree on a location in advance and send access details to the other party. To make sure the other person can come to the meeting, and to arrange the meeting, ask if you can do something about it.
Do not forget that something goes wrong. The important thing is to ask the person and act on his answer. It may not be easy to follow some of these tips, especially at the beginning and on the first visit.
We usually avoid difficult situations. Therefore, we may inadvertently avoid people with disabilities (people with different abilities). This is an obstacle to creating a welcoming and inclusive environment. Just go through the first time, everything will be simplified quickly. Understand that it becomes more difficult to ask and talk to someone with different abilities every time you overlook them and delay your work.
Do you work with people with different abilities at work or school? Do you find it difficult to interact with them properly? How do you deal with these people?